As stated in our privacy policy we may collect the following types of information from and about Authorized Users.

Identifiers: Information such as names, email addresses, postal addresses, telephone numbers, employee IDs, User account credentials, or other identifying information that enables access to the Service.

Information about your internet connection, the equipment you use to access or Website, and usage details.

Employment Information: Data related to performance metrics, project roles, and activities, provided through integrated third-party services (e.g., Slack, Jira) or by the Customer to support Service functionality.

Records and copies of your correspondence if you contact us.

Usage Data: Data collected automatically through interactions with the Service, such as login times, IP addresses, and system usage patterns, to enhance security, monitor system performance, and improve the Service.

Pensero will collect messages from the channels in which it is invited and extract key data signals. Only relevant data will be sent to the scoring algorithms.

To ensure privacy, Pensero focuses solely on discussions that involve technical topics. A technical conversation is defined as messages or threads that include a link related to tickets, pull requests, or documents within these channels.

Data that is submitted and processed but not used will be kept encrypted and managed according to SOC 2 guidelines for data disposal, ensuring the highest standards of data protection and integrity.

Yes, as per our policies we encrypt data at rest and in transit.

Pensero encrypts data at rest using a variety of tools provided by the infrastructure provider with 256-bit AES.

Pensero encrypts data in transit using with TLS (minimum standard is TLS v1.2).